Pepper — Terms of Service

Effective August 13, 2026 · Version 2.1

These Terms of Service (the “Terms”) are an agreement between you and Vycari Incorporated (“Vycari,” “we,” “us”). They govern your access to and use of Pepper, our personal AI assistant, including its websites, apps, APIs, messaging channels, connected services, and related features (the “Service”). Please read these Terms and our User Privacy Notice.

1. Accepting these Terms

By creating an account, selecting a control that says you accept, or using the Service after being presented with these Terms, you agree to them. If you use the Service for an organization, you represent that you have authority to bind it. If you do not agree, do not use the Service.

You must be at least 18 years old and legally able to enter this agreement. Pepper is not directed to children. The Service is currently offered as a free beta; we will give you the required information and ask for any required agreement before introducing a paid plan.

2. What Pepper does

Pepper uses artificial intelligence to answer requests, organize information, create content, remember context, operate tools, and take actions you request. Depending on what you enable, Pepper may work through web and mobile apps, email, SMS, WhatsApp, voice, APIs, connected accounts, groups, and scheduled tasks. Features may be experimental, unavailable, or changed during the beta.

3. Accounts and security

You are responsible for accurate account information, activity under your account, and reasonable protection of your devices and credentials. Tell us promptly at [email protected] if you believe your account has been compromised. You may not share access in a way that defeats account, security, or usage controls.

4. Your content and instructions

You retain ownership of content you submit or connect to Pepper (“Your Content”). You give Vycari a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, modify, and create technical derivatives of Your Content only as reasonably needed to:

• provide features and take actions you request;
• personalize Pepper for you where the feature is enabled;
• maintain, secure, debug, and support the Service;
• develop, evaluate, and improve the Service and our AI models, as described in section 5 and subject to the choice available to you there; and
• meet legal obligations and enforce these Terms.

This license ends when the relevant content is deleted, except for limited copies retained under our retention policy or where the law permits or requires continued retention. You represent that you have the rights and permissions needed to provide Your Content and direct the requested use, including when it contains another person’s information.

5. AI processing and personalization

Pepper sends the information needed for a request to configured AI providers to generate results. Provider data handling and retention terms are described in our Vendor List.

Vycari may use minimized service data to measure reliability, detect defects, prevent abuse, and evaluate Pepper. Use of information received from Google Workspace APIs is subject to the Limited Use requirements described in the User Privacy Notice.

We use certain interactions with Vycari to develop, evaluate, and improve our services and AI models. Where applicable, we process personal data for these purposes on the basis of our legitimate interests in improving our products. You can opt out of having future interactions used for model improvement by emailing [email protected]. Opting out does not reduce any part of the Service available to you, and it does not affect development or evaluation already completed before you opted out.

Some information is never used to develop or improve our AI models, whether or not you opt out:

• information received from Google Workspace APIs, and anything derived from it;
• content from accounts, external tools, and MCP servers you connect;
• credentials, tokens, keys, and payment details; and
• content belonging to people who are not Pepper users, including messages from third parties handled on your behalf.

6. Connected services and external tools

If you connect Google, GitHub, an MCP server, or another service, you authorize Pepper to access and act on that service within the permissions you grant and the instructions you give. The third party’s terms and privacy practices also apply. You can disconnect a service through Pepper or the provider, but that does not undo actions already completed.

Remote tools, websites, recipients, and user-selected MCP servers are third parties, not Vycari subcontractors merely because Pepper can contact them. Review the destination before asking Pepper to send sensitive information or take an external action.

7. Outputs and external actions

AI output can be inaccurate, incomplete, offensive, or not unique. Review important output and confirm recipients, permissions, amounts, dates, and other material details before relying on it. Pepper is not an emergency service and is not a substitute for professional medical, legal, financial, or other high-stakes advice.

You are responsible for actions you instruct or approve, including messages, calendar changes, files, publications, and actions in connected accounts. We may require confirmation, limit a tool, or decline a request for safety, security, legal, or operational reasons.

8. SMS terms

When you separately opt in and provide a mobile number, you consent to receive automated conversational and service SMS messages from Pepper at that number, including replies, reminders, briefings, and security or account messages. Message frequency varies based on your use and settings.

Standard message and data rates may apply. Reply STOP at any time to unsubscribe from that number and HELP for help. Consent to receive SMS is not a condition of purchase of any goods or services. Your carrier is not liable for delayed or undelivered messages.

9. Acceptable use

You may not use the Service to:

• break the law or violate another person’s rights, privacy, or consent;
• harass, exploit, deceive, discriminate against, or endanger anyone;
• send spam, malware, or unlawful or unauthorized communications;
• gain unauthorized access, bypass security or rate limits, probe for vulnerabilities without permission, or interfere with the Service;
• misrepresent AI output as human-authored where disclosure is required; or
• use the Service for a prohibited high-risk decision or in violation of a connected provider’s terms.

10. Vycari intellectual property and feedback

Vycari and its licensors own the Service, software, branding, and materials other than Your Content. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service. If you give us feedback, you allow us to use it without restriction or payment, but this does not grant us rights in Your Content submitted with the feedback.

11. Suspension, termination, and deletion

You may stop using Pepper at any time, disconnect services, opt out of a channel, or request account deletion at [email protected]. Stopping SMS does not delete your Pepper account. Account cancellation, privacy erasure, and any statutory withdrawal right are distinct requests, although we may coordinate them.

We may suspend or terminate access when reasonably necessary for security, abuse prevention, legal compliance, material breach, non-use, or discontinuation of the Service. Where appropriate, we will give notice and a chance to address the issue. Rights and provisions that by their nature should survive termination will survive.

12. Changes

We may change the Service and these Terms. We will post the updated version and date, and give reasonable notice of material changes. If the law requires new agreement or consent, we will ask for it. Changes do not apply retroactively. If you do not agree to a material change, you may stop using the Service.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Vycari disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that the Service will be uninterrupted, secure, or error-free, or that output or third-party services will be accurate or available.

These disclaimers do not limit any warranty, conformity right, or remedy that cannot lawfully be excluded, including mandatory consumer rights that apply to digital services.

14. Limitation of liability

To the maximum extent permitted by law, Vycari and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, or data. Our total liability for claims arising from the Service will not exceed the greater of USD $50 or the amount you paid Vycari for the Service during the 12 months before the event giving rise to the claim.

These limits do not apply to liability that cannot lawfully be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable. Some jurisdictions do not allow certain limitations, so those limitations apply only to the extent permitted.

15. Business-user indemnity

If you use the Service on behalf of a business, that business will defend and indemnify Vycari against third-party claims arising from its unlawful use, its violation of these Terms, or content it was not entitled to provide. This section does not apply to individuals acting solely as consumers.

16. Governing law and consumer rights

California law governs these Terms, without regard to conflict-of-law rules. Subject to non-waivable law, disputes may be brought in the state or federal courts located in San Mateo County, California. If you are a consumer, this choice does not deprive you of mandatory protections or access to courts that the law of your home country or state gives you.

17. General terms

These Terms and documents incorporated by reference are the agreement about the Service. If one provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a reorganization, merger, acquisition, or sale of the Service, subject to applicable law.

18. Contact

Vycari Incorporated is a United States corporation. Questions about these Terms may be sent to [email protected].

User Privacy Notice · Non-user Privacy Notice · Vendor List